Business Analyst (RQ11177)

Public Sector Experience

·       
5+ years of experience
working in the healthcare industry, specifically in maintaining and
supporting systems such as Long-Term Care, Electronic Medical Records (EMRs),
Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario
Healthcare Reporting Standards (OHRS) compliant

·       Knowledge of personal health information protection
legislative requirements and how they apply to developing and maintaining
healthcare systems containing personal health information, preferred

5%

Business Analysis Experience

·       
Leading
and conducting business analysis at varying levels of detail to assess
client’s business problems/opportunities and documenting the business
requirements in such a way that technology solutions can be determined

·       
Creating
procedures and processes to deploy changes in production environment to avoid
or minimize impact to business operations

·       
Authenticating
changes suggested by development, provide analysis and suggestion to avoid
impact to business operations

·       
Substantiating
analysis to business group to fix data issues and provide queries and scripts
that help in debugging data issues

·       
Regularly
reviewing production logs, providing
analysis & suggestions to implement in a proactive manner 

·       
Providing
a comprehensive range of I&IT business analysis lead services for diverse
business and technology needs, including development and maintenance of
business relationships, and providing ongoing I&IT advice for
improvements to/options for business development

·       
Preparing
and advising on business analysis policies, processes, best practices, and
standards to promote a comprehensive and consistent business analysis
practice within the organization

·       
Conduct
ongoing business analysis activities and analysis within all phases of the
project life cycle, including initial technical requirements, detailed plan
of business analysis activity, business modeling, analysis of business
transformation, new business development and acquired solutions, continual
refinement of business requirements and identification of significant changes
in requirement documentation, and maintenance of approved business
requirement

·       
Leading
subject matter experts and stakeholder working groups, conduct business
analysis to assess client’s current business problems, defects, improvements,
and minor enhancements

·       
Documenting
the business requirements in such a way that technology solutions can be
determined

·       
Promoting
the appropriate application of I&IT to business problems, and undertake
comprehensive business needs assessments and analysis of complex business
requirements for IT business solutions

·       
Updating
business processes and user documentation for changes related to supported
solution

·       
Applying
re-engineering concepts to promote business improvements through alternative,
cost effective service delivery approaches

·       
Developing
strategies, preparing business cases and cost- benefit analysis, and
conducting feasibility studies for business I&IT initiatives

·       
Providing
impact analysis and requirement/specification creation for supported
solutions due to solution upgrades or any new requirements

·       
Conducting
business modeling, use case modeling, conceptual and logical data modeling,
process, and data flow modeling, use case surveys, business rules definition,
and non-functional requirements definitions for assigned projects

·       
Conducting
gap analysis of vendor release upgrades to identify changes needed for
business processes and best practice, and for solutions including
configuration, reports, and integration components

·       
Monitoring
progress, resolving problems, and reporting regularly to I&IT management
and clients’ decision makers

·       
Developing
performance measures for business analysis evaluation and conducting
follow-up or equivalent project
management experience

·       
Developed
and maintained project plans, schedules, and status reports to track progress
and ensure alignment with timelines.

·       
Coordinated
meetings, workshops, and stakeholder communications, including agenda
development and documentation of outcomes.

35%

Business and IT Knowledge

·       
Demonstrated
understanding and experience working with clinical, inspections and licensing
data necessary to support Long Term Care sectors

·       
Experience conducting
business modeling; use case modeling; conceptual and logical data modeling;
process and data flow modeling; use case surveys; business rules definition
and non-functional requirements definitions

·       
Knowledge of Data
Quality, Data Access and Data-De-Identification best practices and experience
implementing these best practices within an operational environment

·       
Demonstrated awareness of
emerging IT trends and technologies

·       
Highly proficient using
MS Office products

·       
Knowledge and experience
with implementing cloud-based technologies/solutions

·       
Knowledge and experience
with the following Long-Term Care Inspections, Long-Term Care Critical
Incidents, Long-Term Care Licensing, Fixing Long-Term Act 2021,
Ontario Digital Services business processes, AODA and Ontario Design System
(ODS)  

35%

Stakeholder Management

·       
Strong leadership and
people management skills and experience

·       
Exceptional analytical,
problem solving and decision-making skills

·       
Demonstrated strong
interpersonal, verbal, and written communication, and presentation skills

·       
Proven troubleshooting
and critical thinking experience

·       
Demonstrated ability to
apply strong listening skills to facilitate issue resolution

·       
Effective consulting
skills to engage with all stakeholders with proven track record for building
strong working relationships

·       
Strong interpersonal,
facilitation and negotiation skills with ability to build rapport with
stakeholders and drive negotiations to a successful outcome

·       
Excellent customer
service skills, including tact and diplomacy to ensure client needs are
managed effectively

·       
A motivated, flexible, detail-oriented,
and creative team player with perseverance, excellent organization and
multi-tasking abilities, and a proven track record for meeting strict
deadlines.

25%