Training Specialist (RQ10197)

Contract
Toronto
Posted 7 days ago
Applications have closed

Ministry of Public and Business Service Delivery and Procurement

Description

• Design, development, and review of the education and communication strategy curriculum and training documentation for all HSPs implemented on the MIS and HRIS solutions

• Online Learning Management System support and document maintenance

• Provide guidance of the design and development of training and communication materials for working groups, information sessions stakeholders and other subject matter experts

• Facilitate working group and information sessions both internally and externally to gain understanding of educational training needs in a variety of formats

• Create, manage, and publish project and department communications through the approval process

• Consult and facilitate the delivery of technical training relating to MIS and HRIS software and reporting needs in conjunction with other resources, including legislative, and pandemic requirements (XX%)

• Follow industry best practices, processes, and policies that are required to maintain and support privacy and security requirements.

Experience Requirements

Public Sector Experience	· 2+ years working in Public Sector in Health Care · Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information (PHI)	5 points
Training Skills	· Design, development, and review of training documentation · Extensive experience in providing end user customer service · Online learning system requirements, support, and maintenance · Facilitates working group and information sessions	40 points
Management and Communication Skills	· Proven track record for building strong working relationships · Strong interpersonal, verbal, and written communication skills · Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively · Excellent analytical, problem-solving, and decision-making skills · Ability to apply strong listening skills to effectively facilitate webinars · A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities, and a proven track record for meeting strict deadlines	35 points
Management Information Systems (MIS/HRIS) Experience	· Experience with MIS Solution Report modifications to meet the reporting needs of healthcare client · Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired · Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.	20 points

Supplier Comments

Closing Date – 2026-01-13, 10:30 a.m.

Maximum Number of Submissions – 1 (one)

Assignment Type: Onsite

This position is listed as “Onsite”; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

MUST HAVES:

? Design, development, and review of training documentation

?Online learning system requirements, support, and maintenance

Nice to Have:

Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired

· Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.

HR

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