Ministry of Public and Business Service Delivery (former MGCS)
Description
Responsibilities: Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for v
- Skills
- Experience Requirements
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Senior UX Designer
Experience Requirements
User Experience / Product Design (40%)
- Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
- The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
- Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
- Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.
- A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
- Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
- Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
- Experience researching and applying industry best practices to support your design deliverables
- The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
- Practice providing rationale for design decisions in group settings with multiple stakeholders
- Experience with Figma,?XDstudio?is a must
- Experience coding in HTML, CSS and JavaScript is an asset
Communications (20%)
- Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
- Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
- Strong facilitation skills leading design discussions and negotiations
Agile Product Development (20%)
- Experience working in an agile product teams
- Demonstrated willingness to iterate work output based on feedback
- Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Design Portfolio (20%)
- Candidate to include the link to their portfolio of work
- Supplier Comments
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Closing Time/Date: 2025-01-13, 3:00 p.m. EST
Max submission: 1 (one)
Hybrid: 3 days onsite / 2 days remote.
Must Have:
- Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
- The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
- Experience with Figma,?XDstudio?is a must
- Experience coding in HTML, CSS and JavaScript is an asset
- Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
