Ministry of Public and Business Service Delivery (former MGCS)
Deliverables:
1. Conduct Current State Assessments:
(a) Performs comprehensive analysis, including technical, process, skills and financial assessments, of ITS products and services in consultation with relevant stakeholders;
(b) Assess product/service maturity;
(c) Identifies capability gaps relative to client requirements and industry best practices;
(d) Documents all findings in a formal report.
2. Perform Strategic Options Analysis:
(a) Leads workshops with stakeholders to define service vision and identify expected business benefits and outcomes;
(b) Consults with industry and perform jurisdictional scans of peer organizations to inform options selection;
(c) Develops final list of potential options guided by industry best practice and informed through stakeholder and industry consultations;
(d) Performs cost/benefit analysis for each option considered;
(e) Documents all findings in a formal report.
3. Define Strategic Target State:
(a) Leads target state definition workshops in collaboration with service/product leads and relevant stakeholders;
(b) Works with users and stakeholders to develop business requirements and metrics;
(c) Documents high-level target state architecture;
(d) Refines cost analysis for the new target state;
(e) Develops gap analysis report for technology, processes and people
(f) Develops high-level roadmap/implementation plan to achieve target state;
(g) Documents all findings in a formal report.
4. Lead Business Case Development:
(a) Leads the development of ITS Business Cases for ITS strategies in collaboration with ITS corporate procurement, relevant stakeholders, and in compliance with OPS governance and policies.
Key Responsibilities:
- Accountable for the development of multi-year service/product strategies;
- Development and standardized application of best-practice methodologies and frameworks;
- Leading strategic initiatives;
- Engaging/collaborating with users and stakeholders;
- Working at all levels across the organization from end-users to executive management;
- Presenting to a wide range of audiences including executive management;
- Development of presentations, reports and relevant collateral as required.
Evaluation Breakdown:
1. Experience with complex IT hosting environments – 15%
Parameters:
Technical Proficiency:
- Deep understanding of modern technologies, frameworks and tools.
Problem Solving:
- Ability to identify, analyze, and creatively solve complex business issues relating to the delivery of hosting services.
Leading strategic initiatives:
Experience in overseeing projects/initiatives from conception to completion, ensuring that all strategic requirements are met.
2. Knowledge of modern technologies and practices – 20%
Parameters:
Technical Knowledge:
- Extensive knowledge of both cloud platforms and on-premises hosting solutions.
Modern Technologies:
- Skills in adapting/integrating modern technologies with evolving service/product strategies.
Modern Practices:
- Knowledge of best practices including agile and lean development.
3. Strategy & Planning – 15%
Parameters:
Strategic Frameworks:
- Experience in the development and application of service/product strategy methodologies.
Strategic Alignment:
- Proficiency in aligning IT strategies with overarching business objectives.
Communication Skills:
- Ability to clearly communicate how strategic options support business goals.
Adaptability:
- Skills in adapting modern industry practices to evolving business needs.
4. Analysis of complex systems and solutions – 10%
Parameters:
Analytical Skills:
- Ability to analyze and compare the benefits and limitations of strategic options/solutions.
Costing:
- Exposure to pricing and costing models used to support the delivery of hosting services.
Metrics/KPIs:
- Skills in defining and measuring performance indicators for current and new services.
Report writing:
- Experience in developing and presenting executive-level reports to management.
5. Consulting background – 10%
Parameters:
Organization:
- Describe the types of organizations you have worked for in the past, i.e. government/private sector, the size of the organization; the role you worked in and how long you worked there.
Deliverables:
- Describe the types of strategic deliverables you have produced.
Req Closing Date/Time: 2024-07-11, 2:00 p.m.
Max. no .of submission- 1 (one)
Candidate needs to be in office- 3 business days in a week
MUST HAVE
- 5+ years of experience (10 years preferred) in IT consulting
