Program Manager (RQ07568)

Contract
Toronto
Posted 8 months ago
Applications have closed

Details

Description

NOTE

Assignment Type: This position is currently listed as “Hybrid” and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. The details of this arrangement will be at the Hiring Manager’s discretion.

Extension/Amendment Attestation: These resources will be acquired through the IT Source Resource Pool or VOR Competitive arrangement #Tender_12075 Managed Service Provider for Contingent IT Resources and/or Successor VOR for services all ending April 5, 2025. VOR #Tender_12075 terminates April 5, 2025 and has an option to extend for a further one year.

The Statement of Work (SOW) shall expire on April 4, 2025. Extension(s) only allowed using unused days/funds left on contract. No additional funds will be added beyond maximum contract value. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5, 2025 and be upon the same terms, conditions and covenants contained in the SOW.

==============================

Responsibilities:

Strategic Planning &
Management:

·
Document,
manage and maintain Integrated Program management plan and schedule for DIDP Planning
and Implementation Program consisting of program objectives, strategies and
priorities, scope, deliverables, required resources and skill sets, budgets,
and timing for all operational, sustainment and project components required
to ensure successful Program delivery

·
Manage day-to-day Program and project teams for
optimal return-on-investment and coordinate cross-project interdependencies
required in support of Program delivery

·
Establish stakeholder communication strategies
and plans. Ensure sound stakeholder engagement and management

·
Document, manage and maintain integrated Program
Risks and Issues Management Plan for the Program

·
Work with stakeholders/project teams to conduct
regular Program risks and issues analysis, identify Mitigation Plans and
produce regular Program risks and issues management reports

·
Develop and maintain Program assessment protocols
and key performance indicators (KPIs) for measuring delivery progress and
continued improvements of the Program

· Provide CSIMB
Director with regular program status updates.

Program Management and
Operations:

·
Provide program implementation or understanding
whether a program has been implemented as planned and to identify barriers to
optimal service use. Execute the operational processes intended to produce or
contribute to the desired outcomes, how well the program is functioning and
how congruous services are with the goals of the program

·
Ensure
accountability for the program’s centralized group of projects and their
successful full life cycle delivery

·
Ensure
programs are delivered cost effectively and efficiently, and in compliance
with organization’s methodologies, standards and frameworks

·
Lead and oversee program strategy development
from inception through to project close-out and any required transition to
operations, business planning, benefits identification and organization
funding requests for I&IT programs

·
Direct,
manage and lead multidisciplinary project teams including multiple Project
Managers, each responsible for an element of the project and associated
matrix team members

·
Monitor and
manage the cost, risk, schedule, governance, technical performance, and
program impact of each of the component projects

·
Provide a
program/portfolio view of project inter-dependencies and external project
dependencies, monitoring and reporting on exposure levels

·
Exercise a
range of leadership responsibilities including the role of coach and
developer of talent

·
Develop
complex budgets based on multiple funding channels and cross organization
dependencies

·
Analyze
program and organization’s environments to identify potential risks and issues;
articulates and prioritizes issues and risks to senior executives; recommends
mitigation strategies to decision-makers to ensure projects are delivered on
schedule

·
Direct
stakeholder consultation, facilitation and consensus building. Provides program,
portfolio, and/or project reporting to multiple stakeholders

·
Lead
strategies and actions to overcome resistance to change and capitalize on
forces in support of change

·
Supervise the development and communication of
program related updates including through media relations, social media etc.

Experience Requirements

Public Sector Experience

·
10+ years of
experience working with federal/provincial/broader public-sector healthcare
providers

·
In-depth
knowledge of Public Sector Program/Project Management artifacts (or similar),
processes and practices, and ability to produce program level documentation
that comply with industry standard practices

·
In-depth
knowledge of industry standard such as Program and Project Management
Institute (PMI) and Public Sector I&IT project management methodologies.

·
In-depth
knowledge and experience with Public Sector Health related projects

·
In-depth
knowledge and understanding of Ministry policy and IT project approval
processes and requirements

·
Experience
adopting and adhering to Public Sector Unified I&IT Project Methodology,
Public Sector Enterprise Architecture and Public Sector Gating process, and
Public Sector Standard Systems Development Methodologies

·
Solid
experience with large complex IT Health-related projects and programs

·
Knowledge and
understanding of Accessibility for Ontarians with Disability Act (AODA) and
related regulations and standards.

5
points

Program Management Core Skills
and Experience

·
10+ years of
experience in successfully managing complex I&IT Programs in Public
sector or Broader Public Sector (BPS)

·
Superior knowledge
of current/emerging concepts in evaluation including, design, data
collection, analysis, interpretation and reporting

·
Good
understanding of the wider objectives and how to ensure strategic alignment
of the program to business priorities

·
Experience
leading organizational development, strategy development, business, and
program planning

·
Knowledge and
understanding of Information Management principles, concepts, policies, and
practices

·
In-depth
knowledge and handling of project and program management methodology and
techniques

·
In-depth
knowledge and experience producing program and project management artifacts
and deliverables;

·
Ability to
work positively with the wide range of individuals involved in program
management

·
Strong
leadership and management skills and experience

·
Ability to
think and act strategically

·
Strong
stakeholder management and communication skills and experience

·
Strong
presentation and meeting facilitation expertise

·
In-depth
knowledge of program budgeting and resource allocation methods and techniques

·
The ability to
find innovative ways to resolve problems and pro-actively manage program
issues and risks.

55 points

General
Program Management Skills and Experience

·
Experience
gathers and development of business and technical requirements to create and
maintain a detailed program, project schedule and/or integrated plan

·
Ability to
monitor and forecast program and project costs and provide reporting and input
to ensure targets are met

·
Experience
developing and managing program and project scope, schedules, and
deliverables

·
Ability to
promote I&IT program and project management best practices and adherence
to standard methodologies

·
Experience
directing program and project teams to ensure program and project
deliverables are delivered on time and adhere to government and ministry
standards

·
Extensive
experience coordinating and monitoring program and project processes
developing/communicating guidelines and procedures

·
Experience
with resolution of resourcing and inter-personal conflicts, negotiates
changes to resourcing, ensuring knowledge is shared among team members, and
project objectives and deliverables are met in a timely manner

·
Experience
with effective management of large project budgets ensuring a high level of
fiscal control and accountability including estimates, forecasts and
reconciliation/confirmation of actuals

·
Ability to
proactively identify potential risk events and issues before they occur including
identification of appropriate mitigating strategies and plans

·
Experience to
effective articulates and prioritize issues and risks at senior executive
levels and recommendation of mitigation strategies for decision makers

·
Experience
with establishment and facilitation of steering committee and stakeholder
forums and meetings

·
Experience
with providing, project, program, and/or portfolio reporting to
multi-stakeholders at senior executive levels

·
Ability to use
appropriate strategies and actions to overcome resistance to change and
capitalize on forces in support of change during all stages of projects –
concept, definition, planning, implementation and close-out

·
Experience
with promoting OPS I&IT standards and best practices for project
management to facilitate control of system quality, adherence to standard
methodology and the control of the use of I&IT resources.

40 points

Supplier Comments

Closing Date –

Maximum Number of Submissions – one (1)

Hybrid – Candidate must be able to work 3 days onsite and 2 days remote.

MUST HAVES:

· 10+ years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS)

· Superior knowledge of current/emerging concepts in evaluation including, design, data collection, analysis, interpretation and reporting

· Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities

· Experience leading organizational development, strategy development, business, and program planning

· Knowledge and understanding of Information Management principles, concepts, policies, and practices

· In-depth knowledge and handling of project and program management methodology and techniques

· In-depth knowledge and experience producing program and project management artifacts and deliverables;

· Ability to work positively with the wide range of individuals involved in program management

· Strong stakeholder management and communication skills and experience

· Strong presentation and meeting facilitation expertise

· In-depth knowledge of program budgeting and resource allocation methods and techniques

HR

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